Privacy Policy
This Privacy Policy explains how personal and account-related information was handled in connection with the services provided through Ludo Premier League, operated by Rudra Enterprise.
1. Information We Collect
Depending upon the services used by a player, the following information may be collected:
- Name and username
- Mobile number and email address
- Account and login information
- Game participation, game-result and winnings information
- Device and technical information
- IP address and general usage information
- Customer-support communications
2. Use of Information
Information collected may be used for:
- Creating and maintaining player accounts
- Providing access to Ludo Premier League
- Improving the functionality and performance of the service
- Providing customer support
- Maintaining platform security
- Preventing unauthorized use, cheating and fraudulent activities
- Resolving user complaints and service-related issues
- Complying with applicable legal requirements
3. Payment Information
Payments may be processed through third-party payment gateways or payment service providers.
Rudra Enterprise does not intentionally retain sensitive payment credentials such as card PINs, passwords or confidential payment authentication information.
4. Device and Technical Information
Technical information may be collected automatically when a player accesses the website or application.
Such information may include:
- Device information
- IP address
- Browser/application information
- Operating system information
- Log information
- Session information
- Other technical information required for operation and security
This information may be used to maintain platform security, prevent misuse and improve the service.
5. Cookies and Similar Technologies
The website or application may use cookies, session technologies and similar mechanisms for maintaining sessions, improving functionality, understanding usage and maintaining security.
6. Sharing of Information
Information may be shared with relevant third-party service providers where reasonably necessary to operate Ludo Premier League.
This may include:
- Hosting and technology providers
- Customer-support providers
- Security and fraud-prevention providers
- Legal or regulatory authorities where required
Information may also be disclosed where reasonably necessary to protect the rights, property or security of Rudra Enterprise, its users or the service.
7. Security
Rudra Enterprise takes reasonable measures intended to protect personal and account information against unauthorized access, misuse, alteration, disclosure or destruction.
However, no internet-based service or electronic storage system can be guaranteed to be completely secure.
8. Account Security
Players are responsible for maintaining the confidentiality of their account credentials.
Players should immediately contact the support team if they believe that their account has been accessed without authorization or if they notice suspicious activity.
9. Data Retention
Information may be retained for as long as reasonably necessary to provide and maintain the services, support user accounts, improve the platform, maintain security, resolve user concerns and prevent misuse of the service.
10. User Eligibility
Ludo Premier League is intended only for persons who are legally eligible to participate in the applicable service.
Users are responsible for ensuring that their participation is permitted under the laws applicable to them.
11. Children's Privacy
The service is not intended for persons who are not legally eligible to participate.
Rudra Enterprise does not knowingly intend to collect information from persons who are not eligible to use the service.
12. Third-Party Services
Ludo Premier League may use third-party services for functions such as hosting, technical support, security and other operational requirements.
Such third parties may process information according to their own applicable terms and policies.
13. Changes to this Privacy Policy
Rudra Enterprise may update this Privacy Policy where reasonably necessary due to changes in the service, technology, security practices or applicable requirements.
14. Contact Us
For questions, concerns or requests relating to privacy or personal information, users may contact Rudra Enterprise through the following email address: